Shipping Policy
JOVAE SHIPPING POLICY
Order Processing
All orders are carefully processed and dispatched within 1-2 business days. This allows us to prepare your items with care and ensure accurate fulfillment.
Delivery Timeframe
Once your order ships, you can expect delivery within 7-12 business days. Delivery times may vary based on your location and carrier availability. You'll receive a tracking number via email once your order has been dispatched so you can monitor its progress.
Shipping Coverage
We currently ship to addresses within the United States and International. Shipping costs are calculated at checkout based on your location and order weight.
Order Tracking
After your order ships, use your tracking number to monitor delivery status in real-time. Most carriers provide updates throughout the delivery process.
Delivery Delays
While we strive to meet our estimated delivery windows, unforeseen circumstances may occasionally cause delays. If your order hasn't arrived within the stated timeframe, please contact our customer service team for assistance.
Questions?
For shipping inquiries or concerns, please reach out to our customer service team. We're here to help ensure your Jovae experience is seamless from checkout to doorstep.